Privacy Policy

Last Updated: April 2026

This Privacy Policy explains how CaseMe (operated by Shenzhen Yixiu Technology Co., Ltd., “we”, “us”, “our”) collects, uses and protects information from visitors and customers of caseme.net.

1. Information We Collect

When you browse our website, submit an inquiry or place a wholesale order, we may collect:

  • Contact details — your name, email address, phone number, WhatsApp number, company name and country.
  • Inquiry content — the products, quantities, customization requirements and messages you send us.
  • Technical data — IP address, browser type, device, referring URL and browsing activity (collected via cookies and standard server logs).

2. How We Use Your Information

  • To reply to your wholesale and OEM inquiries and provide quotations.
  • To process orders, arrange international shipping and after-sales service.
  • To send product updates or newsletters (only if you opt in).
  • To improve our website, analyze traffic and fix technical issues.
  • To comply with applicable laws and prevent fraud.

3. Cookies

We use cookies and similar technologies to remember your preferences, keep sessions active, and measure site performance (e.g. Google Analytics). You can disable cookies in your browser settings, though some features may not work properly.

4. Sharing Your Information

We do not sell your personal information. We only share it with:

  • Shipping carriers (DHL, FedEx, UPS, sea/air forwarders) to deliver your order.
  • Payment processors (PayPal, bank wire partners) when you pay.
  • Service providers (hosting, email, analytics) under confidentiality obligations.
  • Authorities when required by law.

5. Data Retention

We keep inquiry and order data as long as needed to operate our business and comply with tax and customs regulations (typically 5–7 years), after which it is deleted or anonymized.

6. Your Rights

You may request to access, correct or delete your personal data, or withdraw consent to marketing emails, by emailing Chris@icasetec.com. If you are in the EU (GDPR) or California (CCPA), you have additional rights under local law which we honor.

7. Data Security

Our website uses HTTPS encryption. We restrict internal access to inquiry data to sales and customer service staff who need it to serve you. While no online system is 100% secure, we take reasonable steps to protect your information.

8. Children

Our website is for business (B2B) customers and is not directed at children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy as our business or applicable laws change. The “Last Updated” date at the top indicates the latest revision.

10. Contact Us

Questions about this Privacy Policy or how your data is handled?